What hardware do I need to conduct a video visit?
Below are the minimally necessary hardware items for a successful interaction:
- Desktop, laptop, tablet, or hybrid laptop/tablet computer running preferably Google Chrome browser but may also use Apple Safari, Mozilla Firefox, and Microsoft Edge.
- Web camera – built-into your computer or a plug-in such as a USB camera will also work
- Speakers – We recommend that you use headphones for both privacy and for quality of sound reasons but you may also opt to use your computers built in speaker or USB or headphone jack speakers too.
Overview about Joining a Virtual Telehealth Visit
Please see the attached PDF Topics Include: Browser Requirements Before Your Visit & Check-In In the Virtual Waiting Room Join the Telehealth Visit FAQ
What software or apps will I need for my telehealth visit?
Our current videoconferencing system does not require additional software. It works directly within your web browser. However, we highly recommend you use the latest version of either Chrome or Firefox. As an additional backup, we also recommend ...
How do I pay for a virtual visit?
How do I pay for a virtual visit? During the creation of your account and patient profile, before being seen you will need to enter a method of payment. We accept credit card, health savings account(HSA), or flexible spending account(FSA) cards. We ...
Do I need to make an appointment?
Do I need to make an appointment? Yes, you will need to make an appointment through our online scheduler. In many if not most circumstances, you can be seen the same or next day.
How much does a visit cost?
How much does a visit cost? Insurance Cost Range Medicaid $0 - $2 Commercial/Private/Employer Plans $CoPay, $Co-Insurance, or $Deductible Uninsured Individuals / Self-Pay Credit Card Starting from $69.99 Under nearly all circumstances, the cost of ...