Will I be charged if you cannot solve my problem or you advise me to go see someone in person?

Will I be charged if you cannot solve my problem or you advise me to go see someone in person?

Will I be charged if you cannot solve my problem or you advise me to go see someone in person?

The relatively low cost of our service helps pay for our technology costs as well as the time and expertise of the medical advice provided by our clinicians.  Just like a regular office visit where you may be advised to go see a specialist, we may provide guidance on further care you may need.  This requires using our medical training and judgement and is considered to be of medical value.  So in short, yes, we do charge for our professional time and advice.


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