Patient Financial Questions
Are there any additional charges?
Are there any additional charges? After the virtual visit, if paying by private/commercial insurance, you may be charged for any copays, coinsurance, or deductibles for your care as determined by an insurance eligibility check. Health insurance ...
Will I be charged if you cannot solve my problem or you advise me to go see someone in person?
Will I be charged if you cannot solve my problem or you advise me to go see someone in person? The relatively low cost of our service helps pay for our technology costs as well as the time and expertise of the medical advice provided by our ...
Will I be charged if I cancel or we don’t connect?
Will I be charged if I cancel or we don’t connect? No. There is no charge for cancelling your visit. Cancelling is easy as there is a CANCEL button easily accessible on your screen as soon as you request care. We actually prefer you cancel rather ...
How secure is my credit card and health insurance information?
How secure is my credit card and health insurance information? We do not store any of your information on our system. Credit card information is encrypted and stored with a heavily regulated credit card processing company who provides credit card ...
How do I pay for a virtual visit?
How do I pay for a virtual visit? During the creation of your account and patient profile, before being seen you will need to enter a method of payment. We accept credit card, health savings account(HSA), or flexible spending account(FSA) cards. We ...
How much does a visit cost?
How much does a visit cost? Insurance Cost Range Medicaid $0 - $2 Commercial/Private/Employer Plans $CoPay, $Co-Insurance, or $Deductible Uninsured Individuals / Self-Pay Credit Card Starting from $69.99 Under nearly all circumstances, the cost of ...